Lunara ยท Support

Support

Answers for lion posting, profiles, community safety, and support issues in Lunara.

Frequently Asked Questions

How do I update my profile in Lunara?

Open your profile area, edit the details you want to change, and save the update once everything looks right.

How can I publish a new lion post?

Use the publishing flow inside the app, choose the lion photo, reel, or text update you want to share, review it, and submit the post when it looks right.

What if I need to report or block another member?

Use the report or block options available on the relevant profile or content item so the safety flow can review the issue, usually within 24 hours for objectionable-content or harassment reports, and help manage unwanted behavior.

What if my Lunara Seeds purchase does not appear?

Give the app a moment to refresh, try the restore flow if it is available, and contact support if the balance still does not update.

Still Need Help?

If you still need help with Lunara, email support and include the lion post, reel, profile, or purchase details that will help us review your request quickly. If your request involves objectionable content, harassment, or another safety concern, include the relevant account or content details so the report can usually be reviewed within 24 hours.

Email:

Policy Pages: Use the linked Privacy Policy and Terms & Conditions for reference.